Frequently Asked Questions
FAQ
Are Your Products USDA Certified Organic?
While not all our products are certified organic, our Mini Bio Munchies line, including the Mini Muffins and Breakfast Biscuits, proudly carries the certified organic label. We remain dedicated to crafting high-quality, gluten-free, and delightful snacks for a wholesome snacking experience.
Are Your Products Gluten Free?
Yes, all our products at Chefona Foods are gluten-free. We are committed to providing delicious, safe, and wholesome snacks that cater to gluten-sensitive individuals, ensuring everyone can indulge in our delightful treats without compromising on taste or quality.
Are Your Products Dairy-Free?
Yes, many of our products at Chefona Foods are dairy-free. Our Mini Bio Munchies line, including the Mini Muffins and Breakfast Biscuits, are crafted without dairy ingredients, making them a delicious and safe option for those seeking dairy-free snacks. Check product labels for specific details on each delightful treat.
Where Can I Find Chefona Fods?
You can find Chefona Foods online at our official page chefona.com, as well as on Amazon.com and Erewhon Market. Explore the convenience of ordering our delicious and organic snacks from these trusted platforms, delivering Chefona goodness right to your doorstep.
How is Chefona Transforming Snacking?
Our commitment to joy-infused snacking makes us stand out, as we blend fun, goodness, and convenience in every delightful creation. Chefona Foods values inclusivity, ensuring everyone can savor our treats guilt-free. Join us on a journey where snacking becomes a celebration of joy and wellness
Shipping questions
Do You Offer Free Shipping?
Yes. We offer free shipping on all orders.
Do You Ship Outside of the US?
At this time, we only ship within the US.
What's Your Refund Policy?
We do not accept returns as we are a perishable product; however, we will offer re-ships in the event the product is damaged during the shipment process.
My Products Never Arrived, What do I do?
We’re sorry for the inconvenience! Please reach out to hello@chefona.com with a description of the problem and we will get it resolved immediately!
Contact Us
How Do I Contact Customer Service?
You can email hello@chefona.com
Can I Cancel My Order After Placing It?
We can cancel your order within 1 hours of placing it, but beyond that, it’s out of our hands and your order will be shipped as is.